03841 4728607 info@mindescape.de

Answers to frequently asked questions

How many players can play together?

Our single rooms can be played with a group size of 2 – 6 players. Rooms in Battle Mode are playable with 6 – 12 persons. In total 18-20 guests can play at the same time. 

Can I play alone?

Escape games are team games. That’s why you can not play it alone. If you do not find anyone, we are happy to assist you in arranging game partners.

At what age can I visit the Escape Room?

Our escape rooms can be played from the age of 12 accompanied by at least one adult.

What requirements do I need?

You need a normal physical fitness, comfortable clothes and lots of fun thinking, tinkering and combining.

Is it possible to play in a different language?

Yes, we also offer the escape room in English. Please let us know in time when booking, so that we can adapt to your needs.

How long does the game take?

The game itself lasts 60 minutes plus 15 minutes preparation time. So be there at least 15 minutes before the booked appointment so you can start on time.

Are we really locked in?

No, the room isn`t locked. You can leave the room at all time.

What if I get stuck?

If you do not get further in the solution, you can get notes from your GM.

How can I book?

The booking is possible directly online, but also by phone at 03841 / 4728607.

Are there coupons?

Yes, we also offer coupons as a gift on our homepage and in our office.

Which payment methods are possible?

We offer the payment methods Paypal, EC, Sofortüberweisung, Visa, Mastercard and giropay.

Can I reduce the number of persons later?

Yes, this is possible for free three days before your appointment.

Can I book aditional persons later?

Yes, this is possible also right until the appointment.

What if I have to cancel?

The cancellation is possible up to 3 days before free. Otherwise the full price has to be paid.